Introduction:
At The Prana Lounge Yoga and Fitness, we are committed to protecting your privacy and ensuring that your personal information remains confidential. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you opt-in to receive SMS/MMS communications from us.
By opting to receive SMS or MMS communications, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you opt in to receive SMS/MMS communications from The Prana Lounge Yoga and Fitness, we may collect the following personal information:
Phone Number: Your phone number will be used to send you updates, promotions, class schedules, and other relevant information related to your membership and services at The Prana Lounge.
We do not collect any other personal information such as your name, address, or payment details unless provided explicitly through our other channels (e.g., website registration, in-person forms).
2. How We Use Your Information
Your personal information will be used solely for the following purposes:
To send you updates about classes, promotions, and events at The Prana Lounge Yoga and Fitness.
To communicate membership updates, reminders, and class bookings.
To provide any important information related to your account and membership.
We do not use your personal information for any other purpose.
3. Privacy and Data Security
The Prana Lounge Yoga and Fitness takes the security of your personal information seriously. We employ reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, use, or disclosure.
We do not share, sell, or rent your personal information to third parties for marketing purposes.
Your personal information will not be shared with any other business or organization, except for service providers that help facilitate our SMS service, and only for the purpose of delivering the SMS/MMS messages.
4. Opting Out and Unsubscribing
If you no longer wish to receive SMS/MMS messages from us, you can opt out at any time by replying with “STOP” to any SMS you receive from us. This will immediately unsubscribe you from our SMS service.
Alternatively, you may contact us directly at +1 (778) 655-3626 or info@thepranalounge.com to request removal from our SMS list.
5. Sharing of Personal Information
We do not sell, trade, or share your personal information with third parties for marketing or other commercial purposes. We will not share your personal information outside of The Prana Lounge Yoga and Fitness, except in the following cases:
To comply with legal obligations, such as responding to a subpoena, court order, or legal process.
With service providers who assist us in delivering SMS/MMS messages (e.g., SMS platform providers), but these third parties are strictly prohibited from using your information for any other purpose.
6. Data Retention
Your personal information will be retained for as long as you are subscribed to our SMS service or as necessary to fulfill the purposes outlined in this Privacy Policy. Once you opt-out, we will promptly delete your phone number from our system, and no further communications will be sent to you.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes to the policy will be communicated to you via SMS or posted on our website. Please review this Privacy Policy periodically for updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our SMS service, please contact us at:
Email: info@thepranalounge
Phone: +1 (778) 655-3626
Website: www.thepranalounge.com